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Terms of Use

PLEASE READ THESE TERMS OF SALE ("TERMS") CAREFULLY. THESE TERMS APPLY TO YOU AND YOUR PURCHASE OF ANY PRODUCTS FROM KARMA KISSES THROUGH ITS WEBSITES, INCLUDING KARMAKISSES.COM AND KKISSES.COM ("SITES"), EXCEPT TO THE EXTENT THAT YOU HAVE ENTERED INTO A SEPARATE WRITTEN AGREEMENT WITH KARMA KISSES THAT SUPERSEDES SOME OR ALL OF THESE TERMS. THESE TERMS ARE SUBJECT TO CHANGE WITHOUT PRIOR WRITTEN NOTICE AT ANY TIME, IN KARMA KISSES' SOLE DISCRETION. BY PLACING AN ORDER FOR PRODUCTS THROUGH THE SITES, YOU AGREE TO BE BOUND BY AND ACCEPT THE TERMS AND CONDITIONS IN EFFECT AT THE TIME OF SUCH ORDER. ALL SALES ARE EXPRESSLY CONDITIONED UPON YOUR AGREEMENT TO THESE TERMS IN ADDITION TO KARMA KISSES' TERMS OF USE.

These Terms & Conditions of Use apply to your access to, and use of, all or part of any website or mobile application of Karma Kisses Tea House or its subsidiaries and affiliated companies (collectively, “Karma Kisses”), including karmakisses.com, kkisses.com and any other site, mobile application or online service where these Terms of Use are posted (collectively, the “Sites”). These Terms & Conditions of Use do not alter in any way the terms or conditions of any other agreement you may have with Karma Kisses for products, services or otherwise. If you are using the Sites on behalf of any entity, you represent and warrant that you are authorized to accept these Terms & Conditions on such entity's behalf, and that such entity agrees to indemnify you and Karma Kisses for violations of these Terms & Conditions of Use. This agreement contains disclaimers and other provisions that limit our liability to you.

In the event there is any conflict or inconsistency between these Terms & Conditions and any other terms of use that appear on the Sites, these Terms & Conditions of Use will govern. However, if you navigate away from the Sites to a third party site, you may be subject to alternative terms and conditions of use, as may be specified on such site. In such event, the terms and conditions of use applicable to that site will govern your use of that site.

While we make reasonable efforts to provide accurate and timely information about Karma Kisses on the Sites, you should not assume that the information is always up to date or that the Sites contain all the relevant information available about Karma Kisses.

Karma Kisses reserves the right to change or modify these Terms & Conditions of Use or any policy or guideline of the Sites, at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to the Sites, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued use of the Sites will confirm your acceptance of such changes or modifications; therefore, you should frequently review these Terms & Conditions of Use and applicable policies to understand the terms and conditions that apply to your use of our Sites. If you do not agree to the amended terms, you must stop using the Sites.

Eligibility, Registration and Account
The Sites are not targeted towards, nor intended for use by, anyone under the age of 13. If you are between the ages of 13 and 18, you may only use the Sites under the supervision of a parent or legal guardian who agrees to be bound by these Terms & Conditions of Use.

Terms of Sale

Below please find our Terms of Sale — the terms, conditions and policies applicable to your purchase of products from Karma Kisses. By ordering products through our Sites, you agree to be bound by and accept the Terms of Sale. The Terms of Sale are subject to change without prior notice at any time, in Karma Kisses' sole discretion, so you should review the Terms of Sale each time you make a purchase.

Your Information
When you make a purchase from the Site, you are not required but may create an account with PayPal as part of the checkout process. You are responsible for maintaining the confidentiality of your order, information and password and restricting access to your password and account. You further agree to accept responsibility for all purchases and activities that occur under your account.

Acceptance of Order
Your placement of an order does not necessarily assure that we will accept your order. We reserve the right to refuse any order in our sole discretion. In addition, before accepting your order, we may require additional information if you have not provided all of the information required by us to complete your order. Once a properly completed order is received, authorization of your form of payment is received and we have accepted your order, we will promptly place your order in line for shipment.

Product Sales and Availability
All products displayed on the Sites, when available, will be delivered only to countries where airmail or Express Mail Service (EMS) is possible or available. All prices for products (and the associated costs of shipping and tax) that are displayed on the Sites are quoted in U.S. Dollars. Karma Kisses reserves the right without prior notice to impose quantity limits on any order, to reject all or part of an order, and to discontinue or change specifications on products and services offered on the Sites, even if you have already placed your order, without incurring any obligations. All prices are subject to change without notice, and you agree that taxes may be adjusted from the amount shown on the payment screens. Several factors may cause this, such as variances between processor programs and changes in tax rates.

Payment Terms
Karma Kisses currently accepts Visa, MasterCard, American Express, Discover credit cards and PayPal. By submitting your order, you represent and warrant that you are authorized to use the designated credit card and authorize us to charge your order (including taxes, shipping and handling) to that card. If the card cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled automatically.

Shipping Terms and Policies
We endeavour to ship all in-stock product orders within three (3) business days. Standard shipping is normally via Registered Post or airmail, please allow eight (8) to fifteen (15) business days for standard delivery once an order has been shipped. We reserve the right to substitute another carrier of equal or lesser cost to deliver your order. If expedited shipping is needed, please select the appropriate shipping method.

All shipping charges are your responsibility unless waived by Karma Kisses. Shipping charges will be included in your invoice and an estimated shipping cost can be viewed prior to finalizing your order. The shipping charge shown during the checkout process is subject to change and pending location. Shipping charges are subject to change without notice.

Back Orders
If for some reason an item on your order is temporarily out of stock, we will back order that item for you and ship out all remaining products immediately.

Return Policy
To ensure the safety and freshness of all of our food and drink items, the products are sold "As is" and all sales are final. To maintain the strictest quality of our foods we do not accept returns on foods and drinks purchased. We apologize for any inconvenience this may cause. Please make sure that all information, including the items and quantities, are correct, and that you understand the terms and conditions before the confirmation of your order.

Quality of Foods
When a client purchases our products, they can feel reassured that our foods meet the highest quality standard. We do not compromise on the integrity of our products—all products are made and packed fresh and we never reuse any returned or damaged products.

No Returns of Food Items Sold
To protect the quality of our products from external handling, environmental or temperatures differences, and for the sake of the integrity of our product to our consumers, we do not accept returns. The safety concerns of our clients and any health concerns that could arise out of improper storing, handling, breaking of seals will affect the quality of our product. Due to the safety of our clients we do NOT accept returns of, eaten or uneaten portions of products. If after viewing our return policy, and you have a special circumstance that may warrant us to issue a refund or shopping credit, then please contact our service team immediately if you need to resolve any issue.

Shipped Items
To ensure security and speed, all orders are packaged and wrapped in small batches, with care and shipped via First Class Registered airmail or Express Mail Service (EMS). The items are shipped with via a shipping carrier and we are NOT responsible for theft, lost, or damaged during shipping, or any shipment rejected or confiscated customs or other government agency of the destination country.

If you are requesting a refund for any reason, even if you purchased a non-returnable item such as a pack of tea you used or opened, then you may send a request with your written complaint, and we will appropriately review it at our discretion, on a case by case basis.

If your case is approved, refunds will be made within 30 days of purchase, or a denial letter will be sent refusing the refund and outlining the reason why.

Privacy

Please refer to our Privacy and Cookie Policy for information about how Karma Kisses collects, uses and discloses personal information from users of the Site.

Errors
We attempt to be as accurate as possible; however, we do not warrant that all product descriptions, photographs, pricing or other information on the Site is accurate, complete, current, or error-free. In addition, all weights and size dimensions are approximate. If a product offered by Karma Kisses is not as described or pictured, your sole remedy is to contact us to request for a refund. In the event of an error, whether on the Site, in an order confirmation, in processing an order, in delivering a product or otherwise, we reserve the right to correct such error and revise your order accordingly, or to cancel the order and refund any amount charged.

Limitation of Liability
KARMA KISSES WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS, OR OTHER CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY, EXCEPT AS EXPRESSLY PROVIDED HEREIN. TO THE FULL EXTENT PERMITTED BY LAW, KARMA KISSES' LIABILITY SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID FOR THE PURCHASE OF PRODUCTS FROM THIS SITE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Warranties
Karma Kisses products may be refunded, returned or exchanged in accordance with the policies described above. THIS IS THE ONLY GUARANTEE OR WARRANTY YOU GET FROM KARMA KISSES RELATING TO THE PRODUCTS YOU PURCHASE. KARMA KISSES MAKES NO OTHER, AND EXPRESSLY DISCLAIMS ALL, REPRESENTATIONS, WARRANTIES, AND CONDITIONS, WHETHER IN WRITING, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. PRODUCTS ARE PROVIDED BY KARMA KISSES "AS IS" AND WITHOUT WARRANTY OF ANY KIND.

Site Disclaimer
The materials and information on the Sites may include technical inaccuracies or typographical errors. The materials, information and services on the Sites are provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by applicable law, Karma Kisses disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title and non-infringement as to the Sites and the information, content and materials contained therein.

Copyright and Limited License
Unless otherwise indicated, the Sites and all content and other materials therein, including, without limitation, the Karma Kisses logo and all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, "Site Materials") are the proprietary property of Karma Kisses or its licensors or users and are protected by international copyright laws.

You are granted a limited, non-sublicensable license to access and use the Sites and Site Materials for personal, informational and shopping purposes only. Such license is subject to the Terms of Use and does not include: (a) any resale or commercial use of the Sites or Site Materials; (b) the collection and use of any product listings, pictures or descriptions; (c) the distribution, public performance or public display of any Site Materials; (d) modifying or otherwise making any derivative uses of the Sites and the Site Materials, or any portion thereof; (e) use of any data mining, robots or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of the Sites, the Site Materials or any information contained therein, except as expressly permitted on the Sites; or (g) any use of the Sites or the Site Materials other than for its intended purpose. Any use of the Sites or Site Materials other than as specifically authorized herein, without the prior written permission of Karma Kisses, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including, without limitation, copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms of Use shall be construed as conferring in any manner, whether by implication, estoppel or otherwise, any title or ownership of, or exclusive use-rights to, any intellectual property or other right and any goodwill associated therewith.

If you believe any material available via the Sites infringes a copyright you own or control, you may file a notification of such infringement with our designated agent at

Please note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys' fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.

Karma Kisses has also adopted a policy of terminating, in appropriate circumstances and in our sole discretion, users who are deemed to be repeat infringers. Karma Kisses may also, in its sole discretion, limit access to the Sites and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

Trademark Information
Karma Kisses and the Karma Kisses logo are registered trademarks of Karma Kisses. All other Karma Kisses trademarks, service marks, domain names, logos, company names and indicia of origin referred to on the Sites are either trademarks, service marks, domain names, logos, company names or indicia of origin or are otherwise the property of Karma Kisses or its affiliates or licensors. In countries where any of the Karma Kisses trademarks, service marks, domain names, logos, company names or indicia of origin are not registered, Karma Kisses claims other rights associated with unregistered trademarks, service marks, domain names, logos, trade name, company names and indicia of origin. Other product or company names referred to on the Sites may be trademarks of their respective owners. You may not use any trademark, service mark, domain name, logo, company name, trade name or indicia of origin of Karma Kisses or any third party without permission from the owner of the applicable trademark, service mark, domain name, logo, company name, trade name or indicia of origin. You may contact Karma Kisses by sending an e-mail to Customer Care to request written permission to use trademarks, indicia of origin and materials on the Sites for purposes other than stated in these Terms of Use or for all other questions relating to the Sites.

All rights not expressly granted are reserved.

Restrictions on Use
The Sites may include interactive areas in which you or other registered users may create, post, send or store messages, materials, data, information, text, music, sound, photos, video, graphics, applications, tags, code, links or other items or materials on the Sites ("User Content"). By using the Sites, you agree not to post, upload, transmit, distribute, store, create or otherwise publish through the Sites any of the following:

a. Unless specifically requested by Karma Kisses, any “sensitive” personally identifiable information about yourself or another person (including, but not limited to, information that relates to health or medical conditions, social security numbers, credit cards, bank accounts or other financial information, other information concerning trade union membership, sex life, political opinions, criminal charges or convictions, religious beliefs, racial or ethnic origin, or other sensitive matters);

b. User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent, otherwise objectionable or which threatens our relationships with our employees, partners, customers or suppliers;

c. User content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and produce such User Content;

d. User Content that impersonates any person or entity or otherwise misrepresents your identity or affiliation with another person or entity;

e. Spam, direct marketing communications or any unsolicited advertising, promotional materials or other forms of solicitation or commercial content;

f. User Content that constitutes, encourages or provides instructions for a criminal offense, violates the rights of any party or that creates liability or violates any applicable local, state, national or international law;

g. Viruses, spyware, Trojan horses, easter eggs or any other harmful, disruptive or destructive files; and

h. User Content that, in the sole judgment of Karma Kisses, is objectionable, restricts or inhibits any other person from using or enjoying the Sites or which damages the image or rights of Karma Kisses, other users or third parties.

Karma Kisses does not control, take responsibility for or assume liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Karma Kisses liable for any user conduct or any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. The interactive areas are generally designed as open and public community areas for connecting and sharing with other people. When you participate in these areas, you understand that certain information and content you choose to post may be displayed publicly. You are solely responsible for your use of the Sites and agree to use the interactive areas at your own risk.

If you become aware of User Content that you believe violates these Terms of Use (with the exception of copyright infringement which is addressed in the Digital Millennium Copyright Act Notice section), you may report it by clicking on the "Report Abuse" or "Flag" links located just below each piece of User Content. Enforcement of these Terms of Use, however, is solely in our discretion and absence of enforcement in some instances does not constitute a waiver of our right to enforce the Terms of Use in other instances. In addition, these Terms of Use do not create any private right of action on the part of any third party or any reasonable expectation or promise that the Sites will not contain any content that is prohibited by these Terms of Use. Although Karma Kisses has no obligation to screen, edit or monitor any of the User Content posted on the Sites, Karma Kisses reserves the right, and has absolute discretion, to remove, screen or edit any User Content on the Sites at any time and for any reason without notice. You are solely responsible for creating backup copies and replacing any User Content you post or store on the Sites at your sole cost and expense.

If you are viewing the Sites on a public computer or are otherwise using a computer to which multiple people have potential access, be sure to follow all relevant instructions to ensure you are sufficiently disconnected and logged off the Sites and the computer system you are using to prevent unauthorized User Content.

License to User Content
You represent and warrant that your User Content is not subject to any confidentiality obligations and that you own and control all of the rights to the User Content or otherwise have the right to grant the rights to Karma Kisses that you grant herein. Karma Kisses claims no ownership or control over any User Content, except as otherwise provided herein, on the Sites or in a separate agreement. However, by submitting or posting User Content on the Sites, you grant Karma Kisses and its designees a worldwide, perpetual, irrevocable, non-exclusive, fully-paid up and royalty free license to use, sell, reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, publish, license or sub-license the User Content and your name and likeness in connection with such use of your User Content. By posting User Content, you hereby release Karma Kisses and its agents and employees from any claims that such use, as authorized above, violates any of your rights and you understand that you will not be entitled to any compensation for any use of your User Content.

Links
You are granted a limited, non-exclusive right to create text hyperlinks to the Sites for noncommercial purposes, provided such links do not portray Karma Kisses in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any obscene, pornographic, sexually explicit or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. In addition, you may not use Karma Kisses' logo or other proprietary graphics to link to our Sites without our express written permission. Further, you may not use, frame or utilize framing techniques to enclose any Karma Kisses trademark, logo or other proprietary information, including the images found at the Sites, the content of any text or the layout/design of any page or form contained on a page on the Sites without our express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of Karma Kisses or any third party.

Karma Kisses makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of embedded content, third-party websites accessible via hyperlink or websites linking to the Sites. Such sites are not under the control of Karma Kisses and Karma Kisses is not responsible for any embedded content or the content of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. Karma Kisses and its users may provide these links as a convenience to you, but the inclusion of any link does not imply affiliation, endorsement or adoption by Karma Kisses of any site or any information contained therein. When you visit other sites via links or embedded content, you should understand that our terms and policies no longer govern and that the terms and policies of those third party sites will now apply. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from our Sites.

Third Party Content
Karma Kisses may provide third party content on the Sites and links to web pages and content of third parties (collectively, “Third Party Content”) as a service to those interested in this information. We do not control, endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. You acknowledge and agree that Karma Kisses is not responsible or liable in any manner for any Third Party Content and undertakes no responsibility to update or review such Third Party Content. You agree to use such Third Party Content contained therein at your own risk.

Advertisements and Promotions; Third-Party Products and Services
Karma Kisses may display advertisements and promotions from third parties on the Sites or may otherwise provide information about or links to third-party products or services. Your business dealings or correspondence with, or participation in promotions of, such third parties, and any terms conditions, warranties or representations associated with such dealings or promotions, are solely between you and such third party. Karma Kisses is not responsible or liable for any loss or damage of any sort incurred as the result of such dealings or promotions or as the result of the presence of such non-Karma Kisses advertisers or third party information on the Sites.

Limitation on Liability
To the maximum extent permitted by applicable law, Karma Kisses and its officers, directors, employees, shareholders or agents shall not be liable for any direct, indirect, punitive or consequential damages, or any other damages of any kind, including but not limited to loss of income, profits, goodwill, data, contracts, use of money, or loss or damage arising from or connected in any way to business interruption, whether in tort (including without limitation negligence), contract or otherwise, arising out of or in connection with the use of or inability to use the Sites, the content or the materials contained in or accessed through the Sites, including without limitation any damages caused by or resulting from reliance by a user on any information obtained from Karma Kisses, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to Karma Kisses' records, programs or services. In no event shall the aggregate liability of Karma Kisses, whether in contract, warranty, tort (including negligence, whether active, passive or imputed), product liability, strict liability or other theory, arising out of or relating to the use of or inability to use the Sites exceed any compensation you pay, if any, to Karma Kisses for access to or use of the Sites. Some jurisdictions do not allow the limitation of liability in contracts with consumers, so some or all of these limitations of liability may not apply to you.

Indemnification
You agree to defend, indemnify and hold harmless Karma Kisses, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to (a) your use of the Sites; (b) any User Content or Ideas you provide; (c) your violation of these Terms of Use; (d) your violation of any rights of another; or (e) your conduct in connection with the Sites.

Legal Disclaimer
Statements made by Karma Kisses have not been evaluated by any food and drug administration. These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions.

The information presented on this site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only and not meant to substitute for medical advice provided by your physician or prescribing any medication. If you have or suspect that you have a medical problem, promptly contact your physician or health care provider.

In the event that any individual should use the information presented on this website without a licensed medical practitioner's approval, that individual will be diagnosing for him or herself.

No responsibility is assumed by the author, publisher or distributors of this information should the information be used in place of a licensed medical practitioner's services. No guarantees of any kind are made for the performance or effectiveness of the preparations mentioned on this website. Furthermore, this information is based solely on the clinical, non-clinical, or anecdotal evidence that are generally not recognized by any US government agency or medical organization.

This information has not been evaluated by or any food and drug administration, nor has it gone through the rigorous double-blind studies required before a particular product can be deemed truly beneficial or potentially dangerous and prescribed in the treatment of any condition or disease.

Termination
Notwithstanding any of these Terms of Use, Karma Kisses reserves the right, without notice and in its sole discretion, to terminate your license to use the Sites and to block or prevent your future access to, and use of, the Sites.

Severability
If any provision of these Terms of Use shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

Questions and Comments
Thank you for reading our policies. Please feel free to send in your questions or comments about the Sites, bring to our attention any material you believe to be inaccurate, or report any violations of the policies. Please send your comments, including a copy of any material you wish to discuss, to